Customer service - Onsite morning schedule

Descripción de la oferta

We’re looking for a detail-oriented and customer-focused individual to join our team. This role involves handling post-order support and ensuring a smooth experience for our customers from inquiry to resolution.

Key Responsibilities:
Respond to customer inquiries via phone and email regarding orders, tracking, returns, and product info
Document customer interactions accurately in the system
Coordinate with manufacturers and freight carriers to resolve issues
Follow up on returns and ensure customer satisfaction

Qualifications:
2+ years of customer service experience preferred
Strong verbal and written communication skills
Highly organized with attention to detail
Proficient in Outlook, Word, and Excel
Ability to multitask in a fast-paced environment

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia
• Idiomas: Inglés
• Conocimientos: Atención al cliente, Servicio al cliente, Soporte al cliente

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: servicio, service

Hace 21 horas (actualizada)

Acerca de Xploy Solutions

We provide customized services for our clients in the USA, from
Customer Service to Web Design. Our clients hire us to keep their
business running and growing, we provide the best service we
possibly can.