Virtual assistant

Descripción de la oferta

We are a third-party logistics (3PL) company with multiple locations in the US. We specialize in E-commerce warehousing and order fulfillment. We are seeking a highly organized and detail-oriented person to join our Customer Service Department. The ideal candidate will have experience in e-commerce or logistics, strong organizational and communication skills, with the ability to work efficiently in a fast-paced environment.

Responsibilities

Order Management:
Process customer orders accurately and efficiently, ensuring timely fulfillment.

Data Entry & Record-Keeping:
Maintain accurate records of orders, customer interactions, and inventory updates.

Customer Support Assistance:
Work closely with the customer service team to resolve order-related issues.

Communication & Coordination:
Liaise with customers, shipping carriers and internal teams (warehouse, IT) to ensure smooth operations.
Assist leadership with reports, scheduling, and general administrative tasks.

Requirements
Experience: 2+ years in a Customer Service role, preferably in e-commerce or logistics.
Attention to Detail: High accuracy in data entry and order processing.
Organizational Skills: Ability to multitask, prioritize, and meet deadlines.
Communication: Strong written and verbal communication skills.

Skills
Strong in Microsoft Word, Excel, Outlook
Familiar with E-commerce systems
CRM a big +

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia
• Idiomas: Inglés
• Conocimientos: Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Administración, Microsoft Office

Palabras clave: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide

Hace 6 horas (actualizada)

Acerca de Xploy Solutions

We provide customized services for our clients in the USA, from
Customer Service to Web Design. Our clients hire us to keep their
business running and growing, we provide the best service we
possibly can.