Talent and Culture Lead

Descripción de la oferta

Why Join Us?

At VoiceTeam, we are committed to a We Care culture where employees feel valued, supported, and empowered. Our dynamic work environment promotes professional development, innovation, collaboration, and overall well-being.

Job Overview

This position is based in San Francisco de Macorís. Relocation assistance is available for qualified candidates.

We are seeking a detail-oriented and proactive Talent & Culture Coordinator to ensure compliance with Dominican labor laws and internal policies while supporting the execution of HR processes across VoiceTeam. This role ensures accurate employee registration, documentation, and benefits administration, while serving as a liaison between Talent & Culture and other departments to promote efficient operations, employee satisfaction, and compliance.

Key Responsibilities

HR Administration & Compliance

-Ensure full compliance with Dominican labor laws and company policies by preparing and submitting DGT-3, DGT-4, and DGT-9 forms.

-Register new hires in TSS and process employment contracts in compliance with the Ministry of Labor.

-Oversee the vacation process, ensuring accurate tracking and alignment with internal policies and Dominican labor regulations.

-Manage benefits administration, including SFS (health insurance), dependents registration, and IDOPRIL reporting.

Employee Lifecycle & Data Management

-Manage the onboarding process, ensuring employees submit all legally required documentation, are properly registered, and receive a positive and compliant introduction to the company culture.

-Coordinate payroll adjustments, including promotions, salary modifications, and line-of-business movements.

-Process employee exits, manage return of company assets, and ensure timely deactivation of accounts across all systems.

-Act as a liaison for labor relations, supporting positive employee interactions, conflict resolution, and adherence to labor standards.

Qualifications

-Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.

-Experience: Minimum 3 years of experience in HR, wellness, culture, or compliance programs.

-English Level: B2

-Technical Skills: Knowledge of TSS, IDOPRIL, SISALRIL, DGT forms (3, 4, 9), and payroll systems.

Compensation & Benefits

-Competitive base salary

-Lunch allowance

-Fully paid supplementary insurance

-Annual bonus based on company performance

-Monthly performance incentive

-Monthly activities to foster team spirit

-Career plans with opportunities for professional growth and development

-On-site psychological assistance

Requerimientos

• Educación mínima: Universidad
• 2 años de experiencia
• Idiomas: Inglés
• Edad: entre 25 y 50 años
• Conocimientos: Recursos humanos

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: talento, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente

Hace 3 días (actualizada)

Acerca de VoiceTeam

VoiceTeam, We CARE! We are dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients satisfaction, our employees growth and well-being, sustainability, and the development of our communities.


Guided by our core values engagement, integrity, excellence, adaptability, and teamwork we aim to be the global partner of choice.

Salarios