Operations Supervisor

Descripción de la oferta

We’re looking for an experienced operations lead who would like to take the next step in their leadership journey.

We’re a Business Process Outsourcing company that has clients in the US, Canada, UK, and EU and we focus on critical back office operations for our clients.

This particular role will oversee a growing group of 25 team members across several teams.

Job specifics

In-office, office located in Los Prados, Santo Domingo
Commensurate
$5.000 transportation allowance
Monday-Friday, 9:00AM - 6:00PM
US and Dominican Holiday work upon Request

You are an ideal candidate if:

* You were a Team Lead or Supervisor who successfully trained and supervised a team
* You have a growth mindset and a coachable attitude
* You are process-driven and focused on improvement in all areas of your work and team
* You are not just organized, you live by systems and constantly improve
* You can communicate clearly (verbally and written) with your team members, manager, and clients
* You are a problem solver and take initiative; if you don’t know how to do something, you utilize every available resource to figure out how to accomplish it

Responsibilities Include:

* Supervising day to day workload for team members
* Monitor performance and provide ongoing feedback and training to improve the team
* Participate in recruiting efforts to ensure you get the best talent for your team
* Handle basic administrative duties such as reviewing timesheets, timeoff, etc

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia
• Idiomas: Inglés
• Edad: A partir de 18 años
• Conocimientos: Adherencia o cumplimiento de normas, Business process, Microsoft office, Operaciones, Supervisión

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: operaciones, residente, encargado, supervisor, subgerente, responsable, coordinador, gestor, capitan

Hace 5 días (actualizada)

Acerca de RPM BPO SRL

RPM is a people first company, which means we believe in treating people right and investing in them. Our goal is to help companies scale their operations while economically advancing the lives of thousands of workers across the world. We believe we can do both, and if you’d like to be a part of that, please send us your CV.

https://www.rpmbpo.com/careers