Customer service representative

Descripción de la oferta

Job Description:
As a call center representative (Soft Sales or Customer Service), you will assist and educate customers on our products and services. You will be utilizing your excellent communication skills while providing a superior customer experience to your prospective clients.

Responsibilities:
Use high-value support to meet our technology, product, and service targets, through an explanation of the overall value, features, and benefits of all products and services offered.
Assess the needs of inbound customers to answer questions about products and services and provide solutions that fit customers' needs.


Benefits
$500 Loyalty Bonus (applicable to selected Programs)
Up to RD$300 per hour
Weekly Pay
Meal Subsidy
Back home transportation
Set Schedules / Two days off guaranteed
Growth Opportunities
Great Job Environment
Great Onsite Activities
Success Factors:

Must Speak fluent English & Spanish
Meeting performance measures
Demonstrates ability to build rapport with customers
Proficiency in computer systems

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Idiomas: Inglés
• Edad: entre 18 y 45 años

Palabras clave: servicio, representante, demostrador, feriante, viajante, agent, agente

5 de noviembre (actualizada)

Acerca de Support Services Group DR

Support Services Group began in 1998 with a simple mission – to deliver extraordinary customer care for brands that prioritize customer satisfaction and loyalty. SSG offers tailored, Omni-Channel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel and more.

In order to provide outstanding customer service support to a broad range of leading global brands, it is essential to have strong lang...

Support Services Group began in 1998 with a simple mission – to deliver extraordinary customer care for brands that prioritize customer satisfaction and loyalty. SSG offers tailored, Omni-Channel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel and more.

In order to provide outstanding customer service support to a broad range of leading global brands, it is essential to have strong language capabilities. That is why Support Services Group adds languages and site locations to satisfy demand in emerging markets. We currently support over 20 languages and are adding more to accommodate global brands.