Customer Service Rep (Voice) - English only

Descripción de la oferta

**Only CVs in English will be considered**

Compensation: RD$225/hr, paid bi-weekly

Hiring Bonus: RD$10.000 after 1st month

Location: On-site in an office in Naco near Tiradentes Ave.

Schedule: Monday-Friday, 9am-6pm Eastern time (NYC)

We're looking for an experienced Customer Service Rep with a positive attitude to work with a growing company in New York City. We are interested in individuals who have a high attention to detail and have good written and verbal English.

You will be interacting with customers in English via phone, email, and chat.

Training on the company's products, services, and processes will be provided.

Job Responsibilities:
- Resolve customer service calls, emails, and chats
- Properly handle tickets in the ticketing software
- Retain customers and avoid cancelations/refunds

Requirements:
- Advanced / C1 English
- Excellent written English is a MUST
- Can follow a process and meet targets
- 2 years of customer service experience

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service

Hace 5 días (actualizada)

Acerca de RPM BPO SRL

RPM is a people first company, which means we believe in treating people right and investing in them. Our goal is to help companies scale their operations while economically advancing the lives of thousands of workers across the world. We believe we can do both, and if you’d like to be a part of that, please send us your CV.

https://www.rpmbpo.com/careers