Customer service for a Vacation Company - In Santiago de los Caballeros

Descripción de la oferta

As a Voicer Agent, you’ll play a key role in delivering exceptional customer experiences while engaging in dynamic, day-to-day interactions. In this role, you’ll handle inbound calls and support business processes with professionalism and attention to detail.

You’ll represent a vacation program company where members pre-purchase travel packages to enjoy unforgettable getaways. Your main focus will be assisting members with reservations, checking resort availability, managing waitlists, and offering alternative travel options when needed.

Beyond that, you’ll take a consultative approach—guiding members through available products, services, and options that enhance the value of their membership and help them make the most of their travel experiences. This is a great opportunity to combine customer service skills with meaningful, solution-oriented interactions.

Qualifications:

Strong customer service orientation
Proficiency in computer skills
Fluency in English
Ability to thrive in a team-oriented environment and collaborate effectively
No previous experience required

What We Offer:

Competitive salary and performance incentives
Fully paid supplementary insurance
Lunch allowance
Childcare subsidy
Access to monthly activities and team events
Career development plans to help you grow professionally
Fully covered psychological assistance to support your well-being

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés
• Edad: entre 18 y 45 años
• Conocimientos: Microsoft office

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: servicio, service

Hace 3 días (actualizada)

Acerca de VoiceTeam

VoiceTeam, We CARE! We are dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients satisfaction, our employees growth and well-being, sustainability, and the development of our communities.


Guided by our core values engagement, integrity, excellence, adaptability, and teamwork we aim to be the global partner of choice.

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